Privacy Policy

Last updated: August 2026

Harborline Cleaning Services (“Harborline,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, request a quote, contact us, book or manage a service, make a payment, or otherwise interact with Harborline Cleaning Services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, service address, billing or payment information, property and service details, booking information, and any additional information you provide through our website, booking forms, contact forms, or communications with us.

We may also automatically collect certain information when you use our website, including your IP address, browser and device information, website usage information, cookies, and analytics data.

How We Use Your Information

We may use your information to schedule, provide, and manage cleaning services; process and maintain bookings; process payments; communicate with you regarding appointments and services; respond to questions or requests; provide customer support; improve our website and services; maintain business and financial records; prevent fraud or misuse; and comply with applicable legal obligations.

SMS & Mobile Communications

If you voluntarily opt in to receive text messages from Harborline Cleaning Services, we may send service-related SMS messages concerning your bookings, appointment confirmations and reminders, scheduling changes, cleaner arrival or service updates, cancellations or rescheduling, and customer care communications.

Message frequency varies. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact Harborline Cleaning Services.

SMS consent is voluntary and is not a condition of purchasing or receiving services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

How We Share Information

We do not sell or rent your personal information.

We may provide information to trusted service providers that assist us in operating our business and delivering our services, such as website hosting, scheduling and booking platforms, payment processors, communications providers, accounting or business-management providers, and other vendors acting on our behalf.

These providers may access information only as reasonably necessary to perform services for Harborline Cleaning Services and are subject to their respective privacy and security practices.

As stated above, mobile information and text-message opt-in consent are not shared with third parties or affiliates for their own marketing or promotional purposes.

Third-Party Services

Harborline Cleaning Services may use third-party platforms and service providers, including Wix for our website, BookingKoala for booking and service management, Stripe for payment processing, and Twilio for SMS communications.

Information submitted through these services may be processed by those providers as necessary to complete bookings, payments, communications, and other requested services.

Payment Security

Payment information is processed securely through third-party payment processors. Harborline Cleaning Services does not store full credit card numbers on our website.

Cookies & Analytics

Our website may use cookies and similar technologies to operate the website, improve user experience, understand website usage, and analyze traffic. You may manage certain cookie preferences through your browser or available website settings.

Data Protection

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Choices & Rights

You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable legal and business-record requirements.

You may unsubscribe from text messages by replying STOP to a message from Harborline Cleaning Services.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Harborline Cleaning Services
Email: info@harborlinecs.com
Phone: (850) 972-9444

Policy Updates

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements. Any changes will be reflected by the “Last updated” date at the top of this page.